FAQ Page

Frequently Asked Questions (FAQ)

How will I receive my purchased products?

After completing your purchase, you will receive an email with a download link to instantly access your digital files. You can also access your downloads directly from your customer account.

What file formats are available?

Our templates come in PDF, Word, Excel, Google Docs, and Canva formats, depending on the product. Each product page specifies the available formats.

Can I edit and customize the templates?

Yes! All our templates are fully editable, allowing you to tailor them to your specific needs quickly and easily.

Do you offer refunds?

Due to the digital nature of our products, we do not offer refunds once a file has been downloaded. However, if you experience any issues with your file, please contact us, and we’ll be happy to assist you.

Can I use the templates for multiple projects?

Yes! Once purchased, you can use our templates for your personal and professional projects. However, reselling, sharing, or distributing them is not allowed.

🔹 Have more questions? Contact us at info@freelanceprotools.com.